This website is operated by MY SECRET POUND. On this site, the terms “we”, “us” and “our” refer to MY SECRET POUND.
MY SECRET POUND offers this website, including all information, tools and services available to you, the user, subject to your acceptance of all of the terms, conditions, policies and notices set out here .
By visiting this site and / or purchasing one of our products, you agree to our “Service” and agree to be bound by the following terms (“General Conditions of Sale”, “General Conditions of Sale and Use” , “Conditions”), including the additional terms, conditions and policies referred to here and / or accessible by hyperlink. These General Conditions of Sale and Use apply to all users of this site, including but not limited to users browsing the site, who are sellers, customers, merchants, and / or content contributors.
Please read these General Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use. If you do not accept all the terms and conditions of this agreement, then you must not access the website or use the services offered there. If these General Conditions of Sale and Use are considered as an offer, acceptance is expressly limited to these General Conditions of Sale and Use.
All new features and tools that will be added later to this store will also be subject to these General Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use by posting updates and / or modifications on our website. It is your responsibility to check this page regularly to see if any changes have been made. Your continued use of the website or your access to it after the publication of any modification constitutes your acceptance of these modifications.
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE
By accepting these General Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age you are responsible for using this website.
The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the context of the use of the Service, violate the laws of your jurisdiction (including but not limited to the laws relating to copyright).
You must not transmit worms, viruses or any other destructive code.
Any violation or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse access to services to any person at any time for any reason.
You understand that your content (excluding your credit card information) may be transferred unencrypted, and this implies (a) transmissions over various networks; and (b) changes to comply with and adapt to the technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without permission express written consent from us.
The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.
ARTICLE 3 – ACCURACY, COMPLETENESS AND CURRENCY OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or up to date. The content of this site is provided for informational purposes only and should not be your sole source of information for decision-making without first consulting more accurate, complete and current sources of information. If you decide to trust the content presented on this site, you do so at your own risk.
This site may contain some previous information. This previous information, by nature, is not up to date and is provided for information only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (as well as any part or content of the Service) without notice and at any time.
We will not be liable to you or any other third party for any change in price, suspension or interruption of the Service.
ARTICLE 5 – RETURN AND REFUND POLICY
To fully satisfy you, we have set up a simple and efficient return policy. To be able to benefit from a return, your package must be unused, in the same state as when it was received and in its original packaging.
Attention, this return/refund policy applies only if you have indicated your postal address with a phone number when you placed your order.
Here are the 4 possibilities:
A. You wish to cancel or modify your order
We process your order within 2 hours after its validation. For this reason, you have 2 hours after your order to send an email of modification or cancellation of your order to [email protected].
Beyond this time the orders will already be in production…
In this case, you will have to wait for the delivery and send us back your package for a refund. The expenses of return remain at your charge.
B. You have not received your package
Our average delivery time is 7 to 18 days (in 90% of cases) anywhere in the world.
All our items are sent in a tracked package addressed to the delivery address you registered on our website when you placed your order. If you do not receive your package within 30 days, send us an email at [email protected], we will contact the shipping provider and if the package is lost we will refund you in full.
C. You have received your package but you change your mind.
Don’t worry! You can return your package to us up to 14 days after receipt.
You must return the package in its condition and in its original packaging intact, non-open and clean, accompanied by the proof of purchase and the return slip.
Here’s how to do it in 3 steps:
- Contact support at [email protected] to notify that you are going to make a return.
- Print and fill out the return form to download here
- Send your package accompanied by the form to the address that we will communicate to you by email or you can bellow on the Shipping paragraph.
After receiving the package, we will refund the total amount of your purchase in the form of a voucher (if you want another form of refund, please let us know).
The return costs remain at your expense.
D. You have received your package but it arrived in a bad state.
Despite all the attention we pay to the shipping of our packages, it may happen that your package is mishandled during delivery and therefore your package arrives in a poor condition.
In this case contact us at [email protected] with the following details:
- Your order number
- The description of the problem (wrong / faulty item, …)
- A photo or a video
You must return the package to us and we will refund the amount of your order directly to you in the form of a voucher (if you want another form of refund, please specify).
To return an item to us, you must send it by mail to : TOP TV. CO., LTD. (99 & D.T.) – 492 Moo 10 Pratumnak Road – Banglamung – Chon Buri 20150 – Thailand
Shipping costs for a return are at your expense and non-refundable. If you receive a refund, the return shipping costs will be deducted from it.
For the shipping you should consider using a delivery service that allows you to track your shipment or take out delivery insurance. Otherwise, we cannot guarantee receipt of the returned item.
Please contact us before any return at: [email protected].
ARTICLE 6 – ACCURACY OF INVOICING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, reduce or cancel the quantities purchased per person, per household or per order. These restrictions could include orders placed by or from the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address. In the event that we modify an order or if we cancel it, we may attempt to notify you by contacting you by e-mail and / or billing address / telephone number provided at the time. the order has been placed. We reserve the right to limit or prohibit orders which, in our sole judgment, may appear to be from dealers, resellers or distributors.
You agree to provide up-to-date, complete and accurate order and account information for all orders placed through our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
For more details, please see our Return Policy.
ARTICLE 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no control, control, or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranty, representation or condition of any kind and without any approval. We will have no legal liability arising out of or related to the use of these optional third party tools.
If you use the optional tools offered on the site, you do so at your own risk and at your own discretion, and you should consult the conditions under which these tools are offered by the relevant third party supplier (s).
We may also in the future offer new services and / or new features on our site (including new tools and resources). These new features and services will also be subject to these General Conditions of Sale and Use.
ARTICLE 8 – THIRD PARTY LINKS
Certain content, products and services available through our Service may include material from third parties.
Links from third parties on this site may direct you to third party websites that are not affiliated with us. We are under no obligation to review or assess the content or accuracy of these sites, and we do not guarantee or assume any responsibility for any content, website, product, service or other material accessible on or from these third party sites.
We are not responsible for any damages or damages related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with these third party websites. Please read the third party policies and practices carefully and make sure you understand them before committing to any transaction. Complaints, claims, concerns, or questions regarding the products of these third parties should be referred to those same third parties.
ARTICLE 9 – COMMENTS, SUGGESTIONS AND OTHER USER PROPOSALS
If, at our request, you submit specific content (for example, to participate in contests), or if without our request, you send creative ideas, suggestions, proposals, plans or other items, whether online, by e-mail, by post, or otherwise (collectively, “comments”), you grant us the right, at all times, without restriction, to edit, copy, publish, distribute , translate and otherwise use and in any media any comment you send to us. We are not and should not be required (1) to maintain the confidentiality of comments; (2) to pay compensation to anyone for any comments provided; (3) respond to comments.
We may, but have no obligation to do so, monitor, modify or delete content that we believe, in our sole discretion, to be illegal, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or which infringes any intellectual property or these General Conditions of Sale and Use.
You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, confidentiality, personality, or other personal or property rights. You also agree that your comments will not contain illegal, defamatory, offensive or obscene content, and that they will not contain computer viruses or other malicious software that could in any way affect the operation of the Service or any other associated website. You may not use a false e-mail address, pretend to be someone that you are not, or try to mislead us and / or third parties as to the origin of your comments. You are fully responsible for all comments you post as well as their accuracy. We do not assume any responsibility and decline any engagement as for any comment which you post or which any other third party publishes.
ARTICLE 10 – PERSONAL INFORMATION
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
There may sometimes be information on our site or in the Service which may contain typographical errors, inaccuracies or omissions which may relate to product descriptions, prices, promotions, offers, fees products, delivery times and availability. We reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information in the Service or on any associated website is inaccurate, and this , at any time and without notice (including after you have placed your order).
We are not obliged to update, modify or clarify the information in the Service or on any other associated website, including but not limited to information on prices, unless required by law. No set date for updating or updating the Service or any other associated website should be taken into account to conclude that the information in the Service or any other associated website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to induce third parties to carry out or take part in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, hurt, defame, slander, disparage, intimidate or discriminate against anyone on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any associated, independent, or Internet website; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extract information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to infringe or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating prohibited uses.
ARTICLE 13 – EXCLUSION OF GUARANTEES AND LIMITATION OF LIABILITY
We do not guarantee or claim that your use of our Service will be uninterrupted, rapid, secure or error-free.
We do not guarantee that the results that could be obtained through the use of the Service will be accurate or reliable.
You agree that from time to time we may delete the Service for indefinite periods of time or cancel the Service at any time without notifying you in advance.
You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated to the contrary on our part) provided “as is” and “as available” for your use, without representation, without warranties and unconditional of any kind, express or implied, including all implied warranties of marketing or merchantability, fitness for a particular purpose, durability, title and freedom from forgery.
MY SECRET POUND our directors, managers, employees, affiliates, agents, contractors, trainees, suppliers, service providers and licensors can in no way be held responsible for any injury, loss, claim, or direct, indirect, incidental, , punitive, special, or consequential damages of any kind whatsoever, including but not limited to loss of profits, income, savings, data, replacement costs or any similar damages, whether are contractual, tort (even in the event of negligence), of strict liability or other, resulting from your use of any service or product originating from this Service, or as for any other claim related in any way whatsoever to your use of the Service or any product, including but not limited to any error or omission in any content, or any loss or damage of any kind arising from use of the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if you have been warned of the possibility of it occurring. Because some states or jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, our liability will be limited to the maximum extent permitted by law.
ARTICLE 14 – COMPENSATION
You agree to indemnify, defend and protect MY SECRET POUND.
our parent company, our subsidiaries, affiliates, partners, managers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, trainees and employees, with regard to any claim or request, including reasonable fees for lawyer, made by any third party because of or arising from your violation of these General Conditions of Sale and Use or the documents to which they refer, or your violation of any law or the rights of a third party.
ARTICLE 15 – SEVERABILITY
In the event that a provision of these General Conditions of Sale and Use is deemed to be illegal, void or unenforceable, this provision may nevertheless be applied to the fullest extent permitted by law, and the non-applicable part shall be considered to be being dissociated from these General Conditions of Sale and Use, this dissociation should not affect the validity and applicability of all other remaining provisions.
ARTICLE 16 – TERMINATION
The obligations and responsibilities incurred by the parties prior to the termination date will remain in effect after the termination of this agreement for all purposes.
These General Conditions of Sale and Use are effective unless and until terminated by either you or not. You can terminate these General Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If we judge, in our sole discretion, that you are failing, or if we suspect that you have been unable to comply with the terms of these General Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without notifying you in advance and you will remain responsible for all amounts due up to the termination date (which is included), and / or we may deny you access to our Services (or any part thereof) ).
ARTICLE 17 – ENTIRE AGREEMENT
Any failure by us to exercise or apply any right or any provision of these General Conditions of Sale and Use should not constitute a waiver of this right or this provision.
These General Conditions of Sale and Use or any other operating policy or rule that we publish on this site or in relation to the Service constitute the entire agreement and agreement between you and us and govern your use of the Service, and replace all communications, proposals and all agreements, previous and contemporary, oral or written, between you and us (including, but not limited to any previous version of the General Conditions of Sale and Use).
Any ambiguity as to the interpretation of these General Conditions of Sale and Use should not be interpreted to the disadvantage of the drafting party.
ARTICLE 18 – APPLICABLE LAW
These General Conditions of Sale and Use, as well as any other separate agreement through which we provide you with Services will be governed by and interpreted under the laws in force below.
TOP TV. CO., LTD. (99 & D.T.) – 492 Moo 10 Pratumnak Road – Banglamung – Chon Buri 20150 – Thailand
ARTICLE 19 – MODIFICATIONS TO THE GENERAL CONDITIONS OF SALE AND USE
You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Use by posting updates and changes to our site. It is your responsibility to visit our site regularly to check if any changes have been made. Your continued use of or access to our site after the publication of any modification to these General Conditions of Sale and Use constitutes acceptance of these modifications.
ARTICLE 20 – CONTACT INFORMATION
Questions regarding the General Conditions of Sale and Use should be sent to OUR EMAIL.